Terms of service

TERMS AND CONDITIONS
OVERVIEW
Welcome to vadiv. These Terms and Conditions ("Terms") govern your use of our website
and services. The terms "we", "us" and "our" refer to vadiv.
For legal and compliance purposes, this website and its services are owned and operated by
Portraitxai LLP, a Limited Liability Partnership registered in India and holding valid GST
registration.
By accessing or using our website, purchasing products, or interacting with our services, you
agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not
use our website.
1. ELIGIBILITY
By using our website, you confirm that you are at least 18 years of age or the age of majority
in your jurisdiction and are legally capable of entering into binding contracts.
2. PRODUCTS AND SERVICES
We strive to ensure that product descriptions, images, and pricing are accurate. However:
 Product appearance may vary due to screen settings.
 All descriptions and prices are subject to change without prior notice.
 We reserve the right to discontinue or modify products at any time.
3. ORDERS AND ACCEPTANCE
When you place an order, you are making an offer to purchase a product.
We reserve the right to:
 Accept or reject any order
 Cancel an order due to pricing errors, stock issues, or suspected fraud
An order is confirmed only after successful payment and order confirmation from us.
4. PRICING AND PAYMENT
 All prices are listed in INR unless stated otherwise.
 Prices do not include applicable taxes or shipping charges unless specified.
 You agree to provide accurate billing and payment information.
Payments are processed through secure and encrypted payment systems. We do not store
complete card details on our servers.
5. SHIPPING AND DELIVERY
 Delivery timelines are estimates and not guaranteed.
 We are not responsible for delays caused by courier partners or events beyond our
control.
 Risk of loss transfers to the customer upon dispatch.
6. RETURNS, REFUNDS AND CANCELLATIONS
All purchases are subject to our Refund and Cancellation Policy.
Refunds, if approved, will be processed to the original payment method within 7–10 working
days.
Cancellations must be requested within the specified timeframe mentioned in our Refund
Policy.
7. INTELLECTUAL PROPERTY
All content on this website, including text, images, graphics, logos, and designs, is the
property of vadiv / Portraitxai LLP and is protected under applicable intellectual property
laws.
You may not reproduce, distribute, modify, or use any content without prior written
permission.
8. PROHIBITED USES
You agree not to use the website:
 For unlawful purposes
 To violate any applicable laws or regulations
 To transmit harmful code or malware
 To interfere with website security
We reserve the right to suspend or terminate access for violations.
9. DISCLAIMER OF WARRANTIES
All products and services are provided "as is" and "as available" without warranties of any
kind, except as required by law.
We do not guarantee uninterrupted or error-free service.
10. LIMITATION OF LIABILITY
To the fullest extent permitted by law, we shall not be liable for indirect, incidental, special, or
consequential damages arising from use of our website or products.
11. INDEMNIFICATION
You agree to indemnify and hold harmless vadiv and Portraitxai LLP from any claims,
losses, or damages arising from your breach of these Terms.
12. GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts located in Bengaluru,
Karnataka.
13. CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time. Continued use of the
website constitutes acceptance of changes.
14. CONTACT INFORMATION
For any questions regarding these Terms, please contact:
Email: support@vadiv.studio
Address: 1018, 1st Floor, 13th Cross Road, Sector 1, HSR Layout, Bengaluru, Karnataka
560102, India